Why is my Screen Flashing Different Colors in sequence?

Your monitor is stuck in burn in mode.

To get out of burn in mode you will need to hook up a working video signal to the device. The device should then stop changing colors when the video signal is removed. 

If the flashing colors did not stop when the signal was removed. Reconnect the video signal and go into the OSD menu and perform a factory reset. 

 

If you have question, or additional information, please reach out to our support team - Details below:

Sign up for our Customer Portal. The portal provide a home base for your to interact with MicroTouch support and services teams. It gives your a secure place to track and manage all open and closed support tickets—or file a new ticket—so they you move issues along at your own pace, see ticket activity and be reassured that your problems are being addressed. The portal also provides the most efficient method to initiate an RMA.

Launch a Ticket with our technical resource center. The center is here to support you M-F, 8 AM to 5 PM EST.