FAQ: Operating in Humid Environments – What Does “Non-Condensing” Mean?
What “non-condensing” means is that moisture should not form as liquid (from condensation or splashing) inside the unit. That’s where the real risk to electronics lies.
Q: The spec says “Operating Temperature: 0˚C ~ 40˚C, 20% ~ 80% RH. Non-Condensing.” What does “non-condensing” mean, and is this a concern for humid environments like kitchens?
A: "Non-condensing" simply means the device should not be exposed to moisture that forms into liquid (condensation) inside the product. While the unit is rated for up to 80% relative humidity, it is not designed to operate with water present on internal components.
This specification is standard across the industry for all electronic devices in this class (POS, kiosk, touchscreens, etc.) and is not unique to our product. It reflects the need to avoid sudden temperature swings or high-moisture exposure that might cause water droplets to form inside the device.
Q: Can the device be used in a restaurant kitchen or food prep area?
A: Yes — many customers have successfully deployed our devices in QSRs, kitchens, and front-of-house areas with similar environmental conditions. As long as the unit is installed away from direct sources of steam, grease, or water spray, it operates reliably in typical kitchen humidity levels.
Q: What steps can be taken to reduce risk in high-humidity environments?
A: To ensure long-term reliability:
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Avoid placing the unit near open steam vents, fryers, or dishwashers
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Ensure there’s some airflow to prevent stagnant heat or humidity pockets
Q: Is this spec unique to your product?
A: Not at all. These are typical environmental specs across the POS and kiosk industry. All electronics must avoid internal condensation — not just ours. We meet or exceed the standards used by other leading manufacturers.