What is Out of Range

The meaning of the Out of Range message that can be displayed by a monitor.

Monitors have a maximum resolution capacity, as well as certain set of resolutions that are supported - see the Supported Timings chart in the Specifications and Dimensions section of the manual for the product's supported resolutions.

If a video resolution is set than the monitor does not support, change the resolution to a resolution the monitor supports. This setting is in the computer’s operating system.


The above message will only occur when using the VGA video signal input. The simplest solution is to use either the HDMI or Display Port video signal input if your signal source equipment supports either of those.


Sign up for our Customer Portal. The portal provides a home base for you to interact with the MicroTouch support and services teams. It gives your a secure place to track and manage all open and closed support tickets—or file a new ticket—so you can move issues along at your own pace, see ticket activity and be reassured that your problems are being addressed. The portal also provides the most efficient method to initiate an RMA.

Launch a Ticket with our technical resource center. The center is here to support you M-F, 8 AM to 5 PM EST.